![]() ![]() I realize it may be a Windows Management Instrumentation (WMI) problem or a space issues or a virus, but this is generally not the case. Actually, I just spent $35.00 emailing Microsoft to see if they know why it never works. It isn't that I turn it on and off and expect it to work. Sorry for the long question, but I thought it would be helpful if you knew what I had already done. I'm at the point now where it seems I would need to reformat the entire hard drive just to fix the problem. I have always been able to reinstall a program and fix any problems with any other program. I was also on hold for over two and a half hours with support and finally hung up. The only thing I didn't do was boot from a Windows98 boot disk with an add on of GoBack.exe and uninstall from there. I also tried uninstalling from the CD using the Run command. As was suggested in one of the answers previously, I tried deleting any key which referenced GoBack in the registry. I tried using the Ctrl-Alt-G to get to "F" to clear it from the MBR with no success. Either way it would say GoBack is still on your computer. ![]() After that, I could not uninstall or reinstall. So, I used a 3rd-Party uninstaller (something Symantec recommends not doing - I read afterward), and it uninstalled it more. Only problem was Add/Remove programs wasn't able to completely uninstall it, and it wouldn't even work anymore. I figured, no problem, I will uninstall and reinstall. I said no, and when I tried to configure GoBack, it was the same thing again. When Windows loaded, the same message was there: "Do you want to enable GoBack?" I said yes, and the same thing happened. It, of course, asked to be rebooted (Symantec seems to be the king of rebootss). ![]() The problem is GoBack asked to be re-enabled after rebooting. The problem: I had to disable GoBack to use PartionMagic to merge two partitions on my computer. Feel free to link me to some articles on the Symantec site, but I think I have already read each and every article pertaining to GoBack there. I did a search on this, and the question has been asked and answered a few times although the questions were slightly different. ![]()
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